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FAQs

  • How do I register for private swim lessons?
    Register for FINS Swim Lessons via finsnashville.com. On our website, first press the button that says “Book Your Lesson.” If you are new to the site, you will be asked to make an account as a parent before registering your children. After you have successfully made an account, review available private lessons on our calendar, and select a specific day and time. Next, select a specific instructor’s name. The final step is to “fill out the details” with your child’s name and basic information. Then, press “Book Now” and you will be officially registered!
  • When registering, which instructor should I select for my child?
    All FINS Instructors’ are highly qualified, trained, professional, and personable individuals. Based on the day and time you are booking a lesson, there will be a different selection of instructors. Select an instructor who is available. Our FINS Administrative Team will evaluate prior to your first lesson and throughout the summer if we should alternate your child with a different instructor whose specialities better pair with your child’s abilities and personality!
  • What ages do you teach?
    FINS offers private swim lessons to all ages 1 year and older. We teach swimmers of all abilities, including children with special needs and adults.
  • Why are private lessons offered exclusively this summer?
    We have listened to our Old Natchez members’ preferences! Our members are seeking customized lessons for each specific child with personal attention. By solely teaching 1:1 private lessons this summer, FINS will give undivided focus to each swimmer during their lesson, while also emphasizing a commitment to safety by working individually with one child at a time.
  • Can siblings take lessons at the same time?
    Yes! If you have two children that are wanting to take swim lessons at the same time, book each child for their own individual swim lesson with a different swim instructor.
  • What are FINS' cancellation, refund, and rescheduling policies?
    Cancellation Policy: We request that you cancel your lessons before 8:00pm CST the night before your child's lesson. You can cancel your lesson directly on the FINS website or send the FINS Team an email. Families who notify FINS via email by 8:00pm the night before their lesson will not be charged a cancellation fee. If you cancel your lesson after 8:00pm CST the night before your lesson, you will be charged a $15 cancellation fee. Rescheduling Policy: We do not reschedule missed lessons or lessons cancelled due to weather. We encourage you to look at our other available lesson days and times to schedule another upcoming lesson!
  • What is FINS’ inclement weather policy?
    FINS will teach lessons in light rain. Lessons will be canceled for heavy rain, thunder, and lightning. We will notify families of weather cancellations via email.
  • Are parents allowed on the pool deck during the swim lesson? Are parents allowed to leave during swim lessons?
    Parents are not allowed on the pool deck or allowed in the water during swim lessons. If you are wanting to watch your child during your lesson, we ask that you sit under the Old Natchez’s covered pavilion by the food bar. Families who do not abide by this policy will not be able to continue lessons with FINS for Summer 2023.
  • If I am an Old Natchez member, how do I pay for lessons?
    All Old Natchez members will be billed directly to the member account for swim lessons.
  • If I am not an Old Natchez member, how do I pay for lessons?
    Non Old Natchez members pay for swim lessons via a check written out to Old Natchez Country Club. Please bring your check to FINS Administrative Assistant Anna Kopf at the start of your child’s lesson each day. We do not accept payment for lessons via Venmo.
  • How do I contact FINS if I have a question?
    Please reach out to FINS via email finsnashville@gmail.com to be in contact with our Administrative Team!
  • What should my child wear and bring to swim lessons?
    Please have your child dressed in a swimsuit prior to the start of lessons. Make sure to bring a towel and sunscreen for your swimmer! There are restrooms at Old Natchez that your family can use to change before or after lessons if needed.
  • Is FINS selling goggles this summer?
    FINS is excited to announce that we are partnering with FINIS, a swim merchandise company, to provide new goggles for swimmers! Each pair of goggles costs $12.00. If your family is wanting to purchase goggles, you can buy them at our check in desk before or after lessons.
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